Inbound Call Center Solutions: To add fresh leads to your sales funnel, you must use inbound marketing. By producing worthwhile material that is catered to them, it might assist your business in attracting consumers. However, it might be difficult to locate an incoming agency to collaborate with.
For your evaluation, we have compiled a list of the top incoming call center services. To locate the firm that is the perfect fit for your business, go through company profiles, previous clients, and significant projects.
Best 25 Inbound Call Center Solutions For Business
Aidey was established in 2017 and is a business process outsourcing firm with headquarters in Tel Aviv, Israel. They provide voice services, managed IT services, IT consulting and SI, and more for small and medium-sized enterprises of all sizes. They are run by more than ten employees.
A call service company having its main office in Calgary, Canada, and another one in Denver is called SureCall. They have provided voice and non-voice BPO/back-office services to clients ranging from small businesses to enterprises since 1982 with a workforce of less than 250 people. Answering, telemarketing, and other inbound services are all part of call center services. Customer support, data input and processing, and other back-office tasks are the main emphasis of their BPO services.
#3. Triniter BPO
A BPO service provider having operations in Chatrapatti, India, and Davao City, Philippines, Triniter is headquartered in Miami. The 2015-founded business offers small and midmarket businesses voice services as well as non-voice BPO/back office services. It has more than 500 workers.
Call answering service provider Verbatim Virtual Receptionists was established in 1997. The team of roughly 10 workers, which is based in Thatcham, United Kingdom, provides back-office and non-voice BPO services, including virtual receptionist, inbound appointment scheduling, B2B lead generation and qualifying, and online customer support.
#5. Martal Group
A sales firm with offices in San Francisco and Oakville, Canada is called Martal Group. Their team of 70 individuals, which was founded in 2009, primarily serves technology organizations in the SaaS, Enterprise software, and IT industries. They provide sales, account management, inbound call center solutions services, appointment planning, and outbound lead creation services.
#6. Remote CoWorker
A virtual assistant outsourcing business called Remote CoWorker was established in 2013 and is based in Hollywood, Florida. In addition to voice, finance and accounting outsourcing, inbound call center solutions, and HR services, they also provide non-voice BPO/back office services with a staff of roughly 10 individuals. Small businesses in the real estate, business services, information technology, and telecommunications sectors make up their clientele.
Founded in 2009, Unity Communications is a BPO firm with its main office in Tempe, Arizona, and branches in Global City, the Philippines; Santo Domingo, the Dominican Republic; and San Jose, Costa Rica. The team’s primary services are non-voice BPO and back-office support, but they also offer IT strategy consulting and cloud consulting & SI. With 28 people, they serve mid-market and small companies in the GPS, navigation, and GIS, business services, and telecommunications sectors.
Founded in 2004, Fusion BPO inbound call center solutions is a multinational business process outsourcing company with its headquarters in Montreal, Canada. They provide voice BPO, non-voice BPO, and transcription services through their team of over 1000 individuals.
Smith.ai is a Palo Alto, California-based provider of virtual receptionist and lead intake inbound call center solutions services. They were established in 2015 and now have over 100 employees that specialize in live calls and internet chat for small and mid-market businesses, usually in the legal, hotel, banking, e-commerce, healthcare, and real estate sectors. Live chat, AI chatbots, conversion optimization, and virtual receptionists are among the services offered.
A New York-based outsourcing partner is called CrewBloom. They were established in 2016 and have a staff of about 60 people who offer voice and back-office services.
A virtual help services company called Uassist.ME was established in 2009. The team of approximately 150 individuals is based in El Salvador and specializes in voice services, non-voice BPO/back office services, and HR services.
Located in Kiev, Ukraine, SupportYourApp is an inbound call center solutions firm that outsources customer service. More than 400 people work for SupportYourApp, a company that offers non-voice BPO/back office services as well as voice services. Founded in 2015, Helpware is a contact center with offices in Los Angeles. Around 135 people work for them, and they have expertise in voice services, non-voice BPO and back-office services, HR consulting and outsourcing, transcription, and other things.
Based in Dnipro, Ukraine, Simply Contact is an inbound call center solutions for outsourcing. More than 400 people work for the 2015-founded contact center, which offers voice services as well as non-voice BPO/back office services. Various industries, such as hotel and leisure, supply chain, logistics, and transport, as well as e-commerce, are served by Simply Contact for mid-market and other-sized businesses.
Scottsdale, Arizona-based Intelemark is a business-to-business lead generating and appointment setup provider. More than 25 people work for the 1999-founded business, which offers voice and other marketing services to various businesses.
Founded in 2015, Helpware is an inbound call center solutions with offices in Los Angeles. Around 135 people work for them, and they have expertise in voice services, non-voice BPO and back-office services, HR consulting and outsourcing, transcription, and other things.
#16. Peak Support
Peak Support is an inbound call center solutions Boston-based business process outsourcing (BPO) company that was established in 2015. Their around 250 staff offer both voice services including B2C telemarketing and inbound appointment scheduling. Additionally, they offer customer service that focuses on email and chat.
#17. SRG Asia Pacific
An average-sized call center is SRG ASIA PACIFIC. The inbound call center solutions business, which is based in Kuala Lumpur, Malaysia, was established in 1996. Voice services, market research, business consulting, HR services, and more are provided by their team.
Vsynergize is a multinational provider of sales and marketing services with locations in Pune, India, Westborough, Massachusetts, and San Francisco. About 300 people work at Vsynergize, a company that was founded in 2001 and is known for its inbound call center solutions services. This call center solutions business offers its clients in the financial services, telecommunications, and healthcare sectors back-office services as well.
#19. Outsource And Save
An inbound call center solutions business called Outsource and Save was established in 2019. Their midsize team, which is based in Los Angeles, California, provides contact center services as well as back office outsourcing, customer service outsourcing, sales outsourcing, and other services.
A communications outsourcing business called Moneypenny was founded in 2000 and has its headquarters in Charleston, South Carolina. Their 750 inbound call center solutions personnel provide a wide range of phone communication solutions, such as bespoke switchboard services, conventional answering services, and customer support.
Go4Customer is an inbound call center solutions business with headquarters in Noida, India, with facilities in Houston, South Tiverton, UK, Jaipur, Mumbai, Bengaluru, Chennai, Ahmedabad, and other Indian cities. Since 2004, their team of more than 200 specialists has offered BPO/back office services as well as voice/call center services. The sectors Go4Customer works with include those in information technology, financial services, and consumer goods.
#22. Flatworld Solutions
The headquarters of the outsourcing firm Flatworld Solutions are in Princeton, New Jersey. They were established in 2006 and currently employ over 750 people. With locations in India, the UK, and the Philippines, the company’s foreign offices have experience in nonvoice/back office, transcription, and inbound call center solutions. Most of their clients are employed in the healthcare, education, and manufacturing sectors.
A telephone service In 2009, LawyerLine was launched. They have a medium-sized inbound call center solutions crew and are located in Easton, Pennsylvania and Basking Ridge, New Jersey. Voice services are offered through LawyerLine.
Phoenix-based Nexa is an inbound call center solutions company. Their staff of about 440 people, who were hired in 1982, is mostly focused on voice services.
Conectys is an inbound call center solutions with offices in București, Romania. The huge virtual receptionist team was established in 2004 and provides voice services, non-voice bpo/back office services, and enterprise app modernization.